All Forums  Windows  Windows XP  Sonic Update Manager UM.MSI (Re-Updated!)

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Screensize: 640 x 480 800 x 600 1024 x 768 1280 x 1024 UserName: Password: Format Mode: Basic  Help  Prompt  Format: Font Andale Mono Arial Arial Black Book Antiqua Century Gothic Comic Sans MS Courier New Georgia Impact Lucida Console Script MT Bold Stencil Tahoma Times New Roman Trebuchet MS Verdana   Size 1 2 3 4 5 6   Color Black Red Yellow Pink Green Orange Purple Blue Beige Brown Teal Navy Maroon LimeGreen Message: * HTML is OFF * Forum Code is ON Smilies [quote][i]Originally posted by 1029usr078198[/i] [br]Here's the file to get: http://tools.roxio.com/support/dell/isum_hotfix.exe The information is in this article: http://kb.roxio.com/content/kb/General%20Information/000020GN Hope it helps, David [b]Update![/b] The above fix only seems to work if you have a Dell computer. If that's not your case, open MSConfig and under startup, un-check all instances of ISUSPM and of ISSCH. This will disable it, but makes MSConfig pop up at startup all the time, unless you disable that, too. My suggestion is that if this fixes the problem, you should re-enable the entries, and remove them from their place in the registry. [b]Update #2[/b] Go here: http://support.microsoft.com/kb/290301. The name of the article is "Description of the Windows Installer CleanUp Utility" and scroll down into the Summary where it says, [url="http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe"]"Download the Windows Installer CleanUp Utility package now."[/url] Once installed, this will allow you to remove all references to the Sonic Update Manager, Sonic Activation Module, or anything else for that matter, from the Windows Installer database. Finally, reinstalling any Roxio product you have should also fix it. [/quote]   Check here to include your profile signature. Check here to subscribe to this topic.