DAConsult Remote Support
Thanks to the miracle of remote support, we are able, with
your assistance, to take control of your computer to help fix
problems. Please be aware that while telephone support is free,
this service incurs a cost. Because it helps us
lower our costs, the residential rates apply to remote support
even if that support is being provided to a business. If you are
not currently a David Anderson Consulting client, we require
immediate payment, which can be Visa, Mastercard, Discover,
American Express, and eChecks.
Our current rates for remote support are:
| Time |
Rate |
| under 15 minutes |
$35.00 |
| 15:01 - 60:00 minutes |
$55.00 |
| Over 1 hour |
$55.00 / hr |
If you wish to continue, the procedure is below.
- Click here to download the software.
- Choose Run to run the software. You may save it if you
like to make the process easier in the future.
- Click Run if needed.
- When you see a login screen, no username or password
will be necessary, just click Connect.
- You'll be connected to me and vice versa. After I
disconnect...
- The login screen will return. Click Quit.