Symptom: When you try to start a remote desktop session from within the Remote Web Workplace, you receive a pop-up message: Invalid Server Name Specified.
Solution: Make sure the Remote Desktop ActiveX control is Enabled. 1. Go to Tools, then Internet Options 2. Click the Programs tab 3. Click Manage Add-Ons. 4. Look for Microsoft Terminal Services Client Control (redist) and click it. 5. Choose the Enable option button below the listing. 6. Click OK twice.